Other Training Programs

Front Line Employee Training

  • Administrative Support Certification Program
  • Business and Telephone Etiquette
  • Business Writing
  • Conflict Resolution for the Frontline
  • Customer Service Skills
  • Customer Service Certification Program
  • Multicultural Customer Service
  • Office & Professionalism I & II
  • Self-Esteem, Developing Your
  • Sexual Harassment & Diversity
  • Technical Writing – Composition
  • Time Management
  • Workforce Diversity
  • Writing Skills

Mid-Level Employee Training (Supervisors/Managers)

  • The Aspiring Supervisor
  • Beginning Supervisory Skills
  • Bridging the Gender Gap
  • Business Writing & Grammar
  • Coaching Employees
  • Communication Techniques
  • Conflict Resolution Skill Building
  • Critical Thinking Skills
  • Effective Communication for Supervisors
  • Essentials of Leadership Skills
  • Human Interaction
  • Intro to Writing Proposals
  • Key Skills for Effective Leadership
  • Managing Workplace Violence
  • Motivational Genius
  • Negotiating Skills
  • Performance Appraisal
  • Presentation Skills & Speech Writing
  • Professionalism & Ethics Managers
  • Records Management Certification
  • Sexual Harassment & Diversity for Managers
  • Strategic Grant Seeking
  • Stress Management
  • Supervisory Skills I & II
  • Team Building
  • Time & Stress Management

Management Employee Training (Directors, Assistant Directors, Associate Directors)

  • Executive Development and Leadership Program
  • Hiring New Employees for all the Right Reasons
  • Strategic Planning
  • Performance Measurement
  • Politics and Professionalism in Public Personnel Management
  • Public Speaking - Part I & II

Other Programs

  • Academy for Civic Responsibility
  • Basic Accounting
  • Beginning ArcView GIS
  • Citizens Academy
  • Computer Concepts and Applications I
  • Financial Management for Non-Financial Employees
  • Information Technology
  • Intermediate Accounting
  • New Programs for Success