About Us
Training & Education
Research & Publications
Outreach Events
Media
Data Center
Board Members
Scholarship/Internship Opportunities
 

Training and Technical Assistance

The Metropolitan Center has provided training to many agencies and municipalities locally over the past ten years in topics as diverse as customer service to creating organizational performance measures. The Institute is committed to providing high quality training programs at reasonable cost to state agencies, local government, and non-profit organizations in South Florida. Training programs are customized to the specific needs of the client and are conducted either at the training facilities at the Metropolitan Center location in downtown Miami or on site for the sponsoring agency. Over the past three years the Institute has focused on delivering contract training.

The Center has contracted to become the primary training deliverer in the City of Miami, the City of Homestead, the Village of Pinecrest, and the City of South Miami. The Center has also provided specialty training programs for the City of Hialeah, the Greater Miami Conventions and Visitors Bureau, and Miami-Dade Transit Agency to name a few.

2010 Employee Development Training

2010 Grant Writing Program

Customer Service Essentials/Office amd Professionalism Training - "What Winners Do"

The Essential Administrative Professional Certificate Program

Business Writing & Grammar/Business and Telephone Etiquette

Records Management Certification Program - "Taking your Management Skills to a higher level of Proficiency

Time & Stress Management - "How to better organize Your Life"

Trigger-Proof Your Way to Success: 12 Tools to Keep Your Cool and Confidence in the Workplace

Registration Form