Training

The Jorge M. Pérez Metropolitan Center provides customized training solutions to our clients by combining best practices from academics and industry leaders who bring a wealth of experience from the public, private and non-profit sectors.

Our programs offer an affordable and flexible option for investing in professional development for all levels of employees and workforce. We offer trainings at our facility in Miramar as well as onsite at the sponsoring organization or other locations.

Recent repeat clients include cities in Broward County like the City of West Park and the City of Miramar. In Miami-Dade County, the center has facilitated trainings for Village of Palmetto Bay, Town of Cutler Bay, Lighthouse for the Blind, and Miami-Dade Corrections and Rehabilitation department.

  • 98%

    Satisfaction rate

  • 400+

    Program alumni

Howard Frank leading workshop

Professional Development Offerings 

Each program can be adapted to reflect your agency’s policies, collective bargaining environment, and service priorities. Our most in demand offerings include: 

Some of our frequently requested programs are: 

  • Best Human Resource Practices  
  • Business Writing and Grammar for Professionals 
  • Operations Management 
  • Developing Growth Mindset 
  • Communication Techniques every Manager must Master 
  • Performance Measurement and Balance Score-carding 
  • Public Speaking and Presentation Skills: Navigating Tough Conversations 
  • Leadership Essentials 
  • Delegating for Success 
  • AI Essentials 
  • Big Data Decision/Using Data for Improvement 
  • Customer service skills 
  • Decision Making and Problem Solving 
  • Dealing with Difficult People – Coaching, Counseling, and Discipline 
  • Professionalism & Ethics  
  • Basics of Strategic Planning 
  • Supervisory Training for New Supervisors 
  • Team Building and Motivation 
  • Conflict Resolution and Sensitivity 

Request a Training Session